Amazing feedback highlights the importance of good advice.

This month we received some wonderful feedback from a lady that had visited us for advice regarding assistive equipment. The email shows that there are some great solutions out there that can really enhance your hearing experience.

The email reads:

I wanted to send an email to thank you so much for all of your help in December. Coming to terms with some hearing loss was difficult for me and managing in certain situations was proving to be near impossible. When my audiologist recommended i come to you to try a Roger pen system i was hopeful that it would help a lot. Visiting you at the Royal Derby hospital was easy and very encouraging. It is amazing that you loan out this expensive equipment for people to try so that they can assess if it would help with everyday life. Borrowing the Roger Pen allowed me the opportunity to try it out in lots of situations and the difference it made was remarkable. I work at a pre-school which is a very noisy environment, plus i speak in church and i am an England boxing judge and referee. These are all challenging if i can not hear very well and while the hearing aids do help, it was still tricky to operate as normal in those situations. The Roger pen made such a difference that it was almost as good as having full hearing back. It made me quite emotional when i got to the end of the week and it was time to give it back and the fact that you were kind enough to extend the loan over Christmas meant that my first Christmas after being diagnosed with hearing loss was considerably more positive and enjoyable than expected.

Since then i have had an access to work grant which has allowed me a Roger pen to change my life!

So thank you from the bottom of my heart for all of the work that you do and the difference it makes to people like me.