Support for your hearing aids during the Isolation period

As a charity supporting people with hearing loss we know how distressing it can be when your hearing aids stop working.

Although our clinics are currently closed we can still offer advice and support and we will try and support those whose hearing aids have broken or have become faulty.

We are working with the Derby Hospitals Audiology Service to ensure that we can keep people hearing even if they are isolated at home.

For a few simple to use guides please click on the following links:

How to change your battery

How to check if a hearing aid is working

How to insert a hearing aid with a thin tube

How to insert a hearing aid with an ear mould

How to take a hearing aid mould out of the ear

We are also offering to post out tubing and batteries as well as helping with more urgent repairs.

Coronavirus poster

Major disruption to services due to Coronavirus

Following the announcements by the Government  on Monday 16th March 2020 we have had to make the difficult decision to suspend all our Community Outreach sessions including Hearing Aid Clinics and Coffee Mornings.

Please be assured that we will restart these services at the earliest SAFE opportunity.

We are still available for the following services, please call us on 01332 258143, text us on 07788 715705 or email us at

  • Our office opening hours will be extended to facilitate greater availability of telephone and email advice allowing for timely responses.
  • Batteries and replacement tubing can be requested by phone
  • Urgent repair appointments may be available by contacting the numbers above
  • Support to make appointments with your Hearing Aid provider

As we are a charity based in the hospital but with outreach services in a variety of community facilities we need to consider a range of advice from National and local agencies.

  • NHS
  • University Hospitals of Derby and Burton
  • World Health Organisation (WHO)
  • UK Government COBRA

As a small local charity supporting people with hearing loss we are aware that many of our clients are at an age which makes them more at risk of health complications.

There are a number of factors that may impact upon our sessions in the Community including the venues that we use and the availability of our volunteers to deliver the service.  We will keep this page regularly updated for you.

Posters will be displayed at our venues detailing any changes.

Current information and advice regarding  the coronavirus can be found on the NHS website at


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The Ear Foundation in Nottingham set to Close

We  are sad to hear that The Ear Foundation, a charity based in Nottingham which supports the Deaf and Hearing Impaired will close it’s doors for the last time this week.

Please see the following article on their website:

There is some good news in that some of their staff members are looking at setting up a new charity to take on some of the work that will be lost by the closure of the Ear Foundation, a charity that celebrated it’s 30th Anniversary last year.



Subtitled Screenings at local cinemas

Going to the cinema can be great fun but if you struggle with hearing loss it can be really difficult to understand speech over all the effects and soundtracks.

Captioned/subtitled screenings can really help and a lot of cinemas now offer a variety of films with subtitles, although some may only have one or two screenings over a week.

Below is a summary of the subtitled screenings for this coming week as an example and how you can check for upcoming screenings.

Derby QUAD

Derby QUAD have a newsletter that you can sign up to to receive an email each week notifying you of upcoming films. Please click on the link to see a sample of the newsletter and to register.

This week they have Emma, the Color Out Of Space and Jumanji The Next Level with subtitles.

Click here to see QUAD’s Subtitled Screenings

Odeon Derby

Odeon have a search facility where you can search for captioned/subtitled films at the cinema of your choice.

This week they have screenings of The Invisible Man, Downhill and Dark Waters as well as Parasite (Foreign Language Film) and two Kids screenings Playing With Fire and Addams Family (animated).

Click here to search for subtitled screenings at Odeon Derby

Odeon Swadlincote have screenings of Sonic and Invisible Man

Odeon Mansfield have screenings of Sonic, Dark Waters and Invisible Man

Showcase Cinemas

Sadly we couldn’t find any particular info on Subtitled screenings at Showcase Cinemas and their website was not easy to navigate when searching for these particular screenings.

Updated Resource Centre Equipment Sheets now available


CamTAD Hearing Support’s Resource Centre is one of the most important Resources for people with hearing loss locally. The room is stocked with a wide range of assistive equipment that is available for people to try, free of charge. Our experienced staff and volunteers are on hand to advise on the most appropriate equipment available to suit each individual.

Importantly, we do not sell any equipment. This means that we can give you impartial advice with no pressure to buy.

All of the equipment provided has been hand-picked by our dedicated team to offer the best value and most popular products and our stock is regularly updated.

Rather than send out large, heavy catalogues, we produce our own sheets allowing us to reduce the amount of wasted paper, but also to ensure that we can show you the best prices and products from a range of providers.

These are now available any time on the Equipment tab on our website, you can also pick up printed copies from our waiting area at the CamTAD Office or we can post these out to you on request.

Please click on the links below to see each current sheet:

Equipment sheet – Alarm Clocks v7

Equipment sheet – Alerters for Carers v3

Equipment sheet – Conversation amplifiers v8

Equipment sheet – Corded telephones v6

Equipment sheet – Cordless telephones v6

Equipment sheet – Doorbells v6

Equipment sheet – Mobiles and Accessories v7

Equipment sheet – Tinnitus relief v5

Equipment sheet – TV and Music products v7

CamTAD is available to speak to your Community Group

On Tuesday 25th February, Simon went along to the Lunch ‘n’ Meet at the Lonnie Wilsoncroft Community Centre which is run by the New Zealand Community Association. We were invited to give advice and support to the attendees at the lunch club and the visit was widely promoted thorugh the group’s newsletter.

The Lunch ‘n’ Meet club is a fantastic opportunity for people locally to get a hot meal and at £2 for 3 courses is great value for money. They meet every Tuesday between 12pm and 1pm at the centre.

We were very grateful for a large donation of books, given by the New Zealand Community Association.

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CamTAD speaks to local Lip-reading group

Our Service Manager, Simon Keeling was invited along to a local lip-reading class set up by Deaf-initely Women to talk about the range of assistive equipment that is available for people with hearing loss. The group were very keen to hear about conversation amplifiers, Tv listeners and more, which we had taken to show them. The short course was to help encourage people to train to become lip-reading tutors as there is a shortage of availability locally.

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Derby County Collection at Pride Park

On Friday 31st January 2020 at an evening match against Stoke City, CamTAD Staff, Members, Volunteers and Committee Members, with support from the Rotary Club of Derby had a collection outside Pride Park Stadium. It was a very windy evening collecting but the fans were lovely, even Mel Morris, owner of Derby County stopped by and made a donation.

This collection was made possible by the Derby County Community Trust who also provided 20 tickets to see the match for those collecting. It was a great match which saw Derby County beat Stoke City 4-0.

We raised an amazing £464 on the night.


Christmas Prize Draw results

We are pleased to announce that we raised, with the support of the Rotary Club of Derby South, a fabulous £500 from the Christmas Prize Draw.

Our grateful thanks to everyone that had a go on our Christmas Prize Draw, below is a list of the winners, all of whom have been contacted by The Rotary Club of Derby South who organised the draw.

1 – 4790   Sylvia Mc Cann

2 – 2122   Terry Willis

3 – 7049   Sharon

4  – 3017  Alsaramigy

5 – 6848  Julie

6 – 2185  Tony Knight

7 – 5342   Marlyn Fenton

8 – 2188   Charlie Carr

9 – 5346  Clive Keeling

10 – 6946  Sue Briggs

11 – 7435  Danielle Cherry

12 – 7776  Tabitha

13 – 7503  Sarah and George

14 – 6204  Terry

Amazing prizes available in our Christmas 2019 Prize Raffle

We have joined up with the Rotary Club of Derby South for a raffle to raise funds for CamTAD Hearing Support. There are some amazing prizes on offer.

Tickets are £1 each or £5 for a book of 5 and are now available from the CamTAD Office at London Road Community Hospital and will be available from selected Coffee Morning Support Groups and Clinics from November.

Tickets will be available at the following CamTAD community sessions:

  • Allestree – St Johns Church (7th November and 5th December)
  • Alvaston – Handyside Court (12th November and 10th December)
  • Ashbourne – Chatsworth Court (19th November)
  • Castle Donington Surgery (28th November)
  • Chaddesden – Mayfield Road Church (8th November and 13th December)
  • Chellaston Medical Centre (14th November)
  • Littleover Methodist Church (20th November)
  • Long Eaton – Lacemaker Court (4th November and 2nd December)
  • Mackworth – Greenwich Gardens (11th November and 9th December)
  • Mickleover Library (1st November and 6th December)
  • Swadlincote Health Centre (12th November)

We also have a stall in the London Road Community Hospital foyer on:

  • Wednesday 20th November
  • Monday 2nd December
  • Wednesday 4th December


CamTAD Raffle

The tickets, license and all the prizes are provided by the Rotary Club of Derby South, who guarantee a return of at least 75% of all tickets sold by us to CamTAD Hearing Support. The remainder goes towards the prizes, the cost of running the raffle, the license fee and a contribution towards their own charities.